AP Electric Reviews

AP Electric has an overall rating of 3.0 based on 85 reviews. Customer feedback on AP Electric is mixed: AP Electric reviewers highlight positive aspects like affordable pricing, wide product selection, user-friendly website, and responsive customer service, which strongly appeal to budget-conscious consumers and eco-friendly shoppers. However, AP Electric is often criticized for its limited shipping options, occasional stock issues, unclear return policy, and slow delivery times.

3.0/5.0

85 reviews

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All AP Electric Reviews (85)
DAMON
May 18, 2026
"Helpful advice when I was figuring things out"
Earlier this year, I started looking into getting a generator and had no idea what size I actually needed. I reached out to AP Electric, and after talking with them, I felt a lot more confident because they clearly knew the details but didn’t make the whole thing feel overly technical.
Over the next few days, they answered my questions and even pointed out a couple things I probably would’ve overlooked on my own. I did take off one star because there was one reply that took longer than I expected, but overall it was a good experience and I’d use them again.
Florence-branch
April 29, 2026
"Way more stressful than it needed to be"
I bought a generator transfer switch here thinking the install would be straightforward, but the instructions ended up being really confusing. Some steps seemed to be missing, and the diagrams didn’t even match what was in the box. When I reached out to support, they just sent me back to the same page I was already stuck on. It turned into a bunch of unexpected stress and I ended up having to pay an electrician extra to sort it out. I wouldn’t use them again
DelanaRandall
April 11, 2026
"There just wasn’t much to pick from..."
There just wasn’t much to pick from. Whoever stocked this place must’ve been asleep, because the selection felt super limited.
CharlesSteffen
March 31, 2026
"The box arrived in great shape with no..."
The box arrived in great shape with no dents or damage. I’m really grateful it was packed so well!
hello_david429
March 26, 2026
"I’m not really happy with the experience..."
I’m not really happy with the experience. The service sounded like it would be quick and easy at first, but once I actually started using it, everything moved slowly. When I reached out for help, support didn’t seem very helpful either, which just made it more frustrating. it kind of felt like a bait and switch compared to what I expected
charlesmoses3084
March 17, 2026
"Communication could probably be a bit clearer"
The replies were generally okay, but I felt they were a little unclear at times. It might just be me, but I think the communication could’ve been more straightforward.
denisegoodell4973
March 09, 2026
"I had a question about my order and..."
I had a question about my order and emailed them after checking my receipt. They got back to me quicker than I expected, and the reply actually answered my question instead of sounding like a copy-paste response. It made the whole thing a lot less stressful...
richard-Gamache
March 08, 2026
"Inventory seemed off"
It showed the item was in stock, so I went through checkout like normal, but then it suddenly said it was unavailable afterward. Kind of frustrating because I spent time placing the order for nothing, honestly..
ToniaCharles_64
March 07, 2026
"Issue never really got sorted"
I had a problem with my order. The whole thing was handled poorly. I kept being told someone would follow up. But it just dragged on. Nothing was really fixed. I had to keep chasing for updates myself. In the end, I gave up and went somewhere else. Not the support I was expecting
hello_joan478
March 04, 2026
"Showed up right on time"
I ordered a part for my generator and it was just a smooth experience from start to finish, the delivery date they gave me was exactly when it showed up, the tracking was easy to follow the whole way, and there wasn’t any hassle or weird delay so I’d definitely order from them again.
Michael_burns85
February 15, 2026
"Helpful with my warranty issue"
I had a warranty issue with a part for my generator and reached out to AP Electric. They got back to me quickly, which I really appreciated, and they didn’t make me jump through a bunch of hoops. It was just a small part, but I needed it taken care of, and they helped get everything sorted without turning it into a big hassle. Glad it ended up being easy.
RichardVasquez
February 12, 2026
"They did end up helping me fix the..."
They did end up helping me fix the issue, but the replies took quite a while. At one point I started wondering if they were just stalling or if my ticket had been pushed aside. It got resolved in the end, but the slow back-and-forth made me a bit suspicious
johncwolf64
January 30, 2026
"Broken piece of"

cover won't latch because it's twisted throwing a code voltage and no one can tell me what that is l1l2 or 11-12 either way the unit looks like it was dropped or stacked 10 below the bottom is split the cover is loose and it doesn't work but do they want to do anything to send out a representative a local company that might handle coilers 3 hours the guy said you might as well bought a new one service call will cost you more I heard a few different things but all b******* it's brand new $5,000 not to mention the $5,000 I paid to have it hooked up and after five visits the electric shop says they're not coming out anymore it's the defective unit I should get my money back well good luck with that f*** is the better word don't buy from AP you'll be sorry they send you damage just so they can get rid of.

Bret.boles
January 22, 2026
"Getting sales help felt like too much work"
I called to ask a few questions about a generator, but getting any useful info out of them was a hassle. The replies were slow and short, and I felt like I had to keep pushing just to get basic answers. it seemed like they were more interested in getting me off the phone than helping me figure out what to buy
carisadaniels0943
January 17, 2026
"Fair price for what I needed"
Overall, I felt like this was a good deal for what I needed. The shipping cost wasn’t amazing or anything, but it was reasonable enough that I didn’t mind. For the price, I’m happy with it
jonathan1979
December 28, 2025
"I ordered from apelectric.com thinking it’d ship..."
I ordered from apelectric.com thinking it’d ship quick, but nah, it took way longer than I expected. The tracking basically didn’t update for days, so I was just sitting around wondering what was going on. The item was fine once it finally showed up, but the slow shipping was seriously annoying.
SilviaBishop
December 18, 2025
"Pretty easy to order, right?"
Ordering was simple, which is always a relief. Checkout went through without any hassle, and I got my confirmation really quickly. No weird errors or confusing steps, so I feel like that’s kind of all you can ask for, right? I’d definitely order again.
JudyBarton_42
December 18, 2025
"I ordered this because it reminded..."
I ordered this because it reminded me of something my cousin had been using, and overall it was fine, but the tracking updates were a little slow. I was checking often, and most of the info seemed to show up later than I expected.
james_Loesch94
December 14, 2025
"Not gonna lie, the return itself went..."
Not gonna lie, the return itself went through without any issues, but the refund took a bit longer than I thought it would. Support did get back to me, just not as quickly as I would’ve liked.
amberkhan9804
December 14, 2025
"Found what I needed, but the site was annoying"
I was able to find the parts I was looking for, so that part was fine, but the site itself felt kind of clunky to use. Getting around wasn’t as smooth as I expected, and the reminders were way too aggressive. I don’t need to be pushed that hard every time I’m just trying to browse.

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AP Electric Q&A

How do i find the status of my order [ date shipped ] ?

Stephen.Fuller
January 11, 2020

“You can't. They will not answer the phone, emails or chat. Buy from somebody else.”

Why did you lie to me? Refuse to cancel an order that had not been shipped for almost a month? Then refuse to give me a full refund?

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